Katherine Marten, RDH, shares her expertise with VoiceWorks, the light-weight wi-fi headset that enables dental hygienists to verbally transcribe pocket depths, recession, bleeding, mobility, massive restorations (i.e. bridges, crowns) and permits dental professionals to solely concentrate on affected person training, whereas additionally maintaining them actively engaged all through their remedy:
“I started LifeSmiles Dental Hygiene in 2015, with a imaginative and prescient to offer my purchasers with an enhanced interactive, academic, and client-centered strategy to preventive oral care; whereas, additionally providing that “WOW” issue throughout appointments. As a busy mother with three younger kids at house, it was additionally key that I structured my enterprise to make sure a wholesome work-home life steadiness.
As LifeSmiles grew and developed over time, many challenges arose when it got here to operating the executive and clerical elements, and charting was one of many foremost time-consuming points I struggled with. I started investigating choices to streamline this course of and took benefit of Oral Science’s three-month money-back assure with VoiceWorks.
I started integrating VoiceWorks’ headset and software program into my enterprise practices in 2020, and since doing so, this system has develop into invaluable, with quite a few advantages for my workplace, my work as a clinician, and my purchasers.
- Saves Time: Charting is accomplished chairside with the voice recognition software program, and with out the necessity for an assistant. There are numerous shortcut instructions that enable for quicker, simpler, and extra environment friendly charting.
- Elevated Accuracy: VoiceWorks information as you chart; subsequently, eliminating missed or inaccurate data. The software program rapidly information lacking enamel, probing depths, recession, furcation, mobility, bleeding factors, exudate, and huge restorations akin to crowns, and bridges. Its voice recognition know-how is educated to select up every supplier’s voice, so it understands what you might be calling out. Background music and shopper conversations don’t affect charting and it repeats the info to make sure it’s precisely recorded.
- Handsfree: VoiceWorks is totally handsfree, stopping cross-contamination or the necessity to take away gloves throughout charting. It may be used beneath a face defend and with an N95 masks. This makes it a breeze to work with throughout shopper appointments.
- Aids in Prognosis and Analysis: VoiceWorks makes use of the recorded data you relay, and breaks it down into helpful knowledge, which makes charting far less complicated and helps with figuring out a dental hygiene analysis. VoiceWorks summarizes pocket depths, recession, furcation, plaque websites bleeding factors into variety of websites famous in addition to percentages, which streamlines setting and evaluating targets.
- Interactive and Academic: I’m a powerful believer that data is energy. I spend fairly a little bit of time educating my purchasers on their present oral well being circumstances and tips on how to obtain improved outcomes. VoiceWorks has additionally develop into a stable useful resource for shopper training. As you might be charting, VoiceWorks repeats the info, calling out a warning for probing depths over 4mm and the hazard for probing depths over 5mm alerting the shopper to areas of concern. As soon as charting is full, I can present the shopper their chart and evaluation the dental illness course of and different findings. The chart is visually stimulating and straightforward for purchasers to grasp and might be printed or emailed for the shopper’s report. They typically touch upon how thorough and academic their appointment is, and the way nobody has ever defined this course of to them on this capability earlier than. Because of the data VoiceWorks gives throughout visits, purchasers return motivated and wanting to see their enchancment.
- Assists With Remedy Acceptance: When purchasers have a greater understanding of their oral well being and the state it’s in, they’ve a greater acceptance of really useful remedy. This not solely helps promote good oral well being for my purchasers but in addition assists with my follow’s backside line.
- Value-effective: Whereas there’s an preliminary funding and a month-to-month payment, the value-add that VoiceWorks gives outweighs these prices. It has helped me to avoid wasting time, which might be spent specializing in my purchasers, different areas of my follow, or with my household. Shoppers typically remark that they’ve by no means had their oral well being defined to them so effectively, which not solely assists with retention but in addition will increase my shopper base by way of referrals. Plus, it gives that “WOW” issue throughout shopper visits that I envisioned for my follow after I first launched this enterprise.
On the finish of the day, VoiceWorks has been an asset to our workplace. Along with the numerous accolades I’ve listed above, the coaching supplied with the software program was simple, the instruments themselves are user-friendly, and the technical help supplied with the product is excellent. Together with integrating GBT, purchasers are extra concerned of their appointments and excitedly return to see the progress they’ve made. I extremely advocate VoiceWorks to any dental hygienist or oral healthcare follow.”
To study extra about VoiceWorks, go to oralscience.com
